Data Privacy Statement
Welcome to the website of Qbo Coffee GmbH. We are highly committed to protecting your privacy and treat your personal data with the utmost care. We collect and use your personal data only according to the applicable data protection provisions.
Our employees and agents are obliged to comply with the data protection provisions in accordance with statutory requirements.
Who is collecting, processing and using your data?
The responsible entity concerning data privacy according to the European Data Protection Directive 95/46/EC and the applicable data protection regulations is Qbo Coffee GmbH, Birkenweg 4, 8304 Wallisellen, Switzerland.
What is Personal Data?
“Personal Data” within the meaning of the European Data Protection Directive 95/46/EC and the relevant data protection regulations includes details related to personal or factual matters of a specified or specifiable natural person (the data subject), such as your name, your street address, your e-mail address, your date of birth etc.
What data is collected on www.qbo.coffee and used?
1. Collection and use of non-personal data
When you visit our website or open a file and have not unsubscribed from web tracking, specific visitor statistics will be collected and stored anonymously in a log file, e.g. the abbreviated and anonymized IP-address, operating system, browser type and browser settings, if appropriate manufacturer and type designation of your smartphone, tablet or other device, the date, time and duration of your visit and the web page from which our website was accessed. We analyze this information for anonymized statistic evaluation and solely use the results to provide you with individualized marketing content and to monitor and analyze information regarding the browsing and viewing preferences of website users, and to improve the appearance, contents and functionality of the website. Further information can be found in the section "What's the story with cookies and other collection technology?".
2. Collection and use of personal data
We only collect and use personal data (e.g. name, e-mail address) when you fill out the contact form on our website to communicate with us (e.g. for a service request or ordering our Qbo Trial Vehicle), or by sending us an e-mail.
If you have given your consent to receive the newsletter, Qbo Coffe GmbH will use the disclosed email address to send you advertisement. You can withdraw your consent with effect for the future at any time by sending an email with the subject “Newsletter-Unsubscribe” to “firstname.lastname@example.org.
If you have registered to receive the Qbo Newsletter on the website, Qbo Coffe GmbH will use the disclosed email address to send you interesting coffee facts, news about Qbo and advertisement. You can withdraw your consent with effect for the future at any time by using the unsubscribe link at the end of each newsletter.
Will there be any access to personal data by third parties?
Your personal data will only be transferred to associated companies and service providers in case they work on behalf of Qbo Coffee GmbH to support us in providing our services to you. We transder data, e.g. to our Qbo licence partner Tchibo GmbH (Deutschland) resp. Eduscho (Austria) GmbH in order to be able to answer your questions at the Qbo Service Hotline, to reply to questions you send via the conact form or when you order the Qbo Trial Vehicle and for dispatching the Qbo Newsletter.
These named service providers will only be given access to the specific personal data that is required to fulfill their services, e.g. consultation via the service hotline regarding questions about your machine or your Qbo World profile. They do not have the right to use your information for their own purposes, especially promotional activities.
We do not use your personal data outside the law of the European Union. However we are stating the following juridical reference for the sake of completeness: In the event that personal data is transferred to third parties domiciled outside the scope of the law of the European Union you can withdraw your consent at any time to prevent any future use of the data.
If third parties come into contact with your personal data or personally identifiable information, we have made use of legal, technical and organizational measures and carry out regular monitoring to ensure that such parties also comply with the relevant data protection regulations.
Your personal data is not transferred to other companies for commercial purpose.
Please note that cookies are not necessary to use our web services.
We differentiate between session cookies and persistent cookies.
Session cookies are cookies that are set during a browser session. At the end of a browser session these cookies are deleted. We use session cookies to provide you with a more efficient usability of our website, e.g. when using the filters in our service section.
Persistent cookies are cookies that are set during a browser session and remain on your computer or another device after the session ended. Persistent cookies are used for example for the web analysis (Piwik) on www.qbo.coffee.
2. Visitor Analysis
This website uses Piwik, a web analytics open-source software for traffic analysis.
Both use “cookies”, that enable to analyze how users use the site for optimization. For this purpose only relevant usage information will be transmitted to the Qbo server (for Piwik). Your IP address will be anonymized and abbreviated immediately to make sure you stay as a user anonymous for us.
No personal data is transferred. The information collected will not be forwarded to any unauthorized third party provider.
If you do not agree to the data generated by your visit being stored and analyzed, you can withdraw your consent at any time subsequently by clicking the button below. In this event, an "opt-out cookie" will be stored on your computer. This prevents Piwik from collecting any session data.
You unsubscribed from webtracking.
Caution: If you delete your cookies, this will also delete the opt-out cookie, which means that you will have to activate it again.
3. Social Bookmarks
What does Qbo Coffee GmbH do for data security?
We have taken extensive technical and operational precautions in order to protect personal data stored with us from unauthorized access and misuse. Our security procedures are monitored regularly and updated in line with technological progress. Our staff is trained regularly and is committed to data secrecy.
You may have the opportunity to follow links on the website to other sites that may be of interest to you. When linking to another website we do not provide those third parties with any personal information. Qbo Coffee GmbH is not responsible for the privacy practices of any other sites or the content provided thereon. The privacy policies applicable to other sites may therefore differ from those on our website. We encourage you to review the privacy policies of those sites.
Third parties and rights of third parties
We offer our Qbo-App for downloading via GooglePlay and the App Store. Android, Google Play and the Google Play logo are trade marks of Google Inc.. Apple and the Apple logo are trade marks of Apple Inc., registered in the USA and other countries. App Store is a service trade mark of Apple Inc.
For further information please see also our processing log, which we are happy to submit to you if you require. Please contact us at email@example.com.
Changes to this Data Privacy Statement
We reserve the right to amend this Data Privacy Statement at any time without notice. The date of last revision will be available at the top of this page.