Data Privacy Statement
Welcome to the Qbo Coffee Website from Tchibo GmbH. Protecting your privacy is our top priority. We collect and use your personal data exclusively within the context of the applicable data protection regulations.
Our employees and agents are obliged to comply with data protection regulations according to legal requirements.
In the following text, we will inform you of the nature, scope and purpose of the collection and use of this personal data. You can access this information at any time on our website. This information relates to the use of your PC, smartphone, tablet and all other internet-enabled devices.
Who is responsible for the collection and use of your data?
The body responsible for data processing is Tchibo GmbH, Überseering 18, 22297 Hamburg, Germany.
What are personal data?
The term 'personal data' covers information about personal or factual circumstances pertaining to a particular or identifiable natural person (s), e.g. your name, your address, your email address, your date of birth etc.
What rights do you have and where can you claim them?
You have the right to revoke your consent to the collection and usage of personal data at any time and with effect for the future.
Right to information
You have the right to request information about your personal data or your pseudonym. This information can also be given electronically, at your request.
Right to correction, deletion or blocking
You have the right to request that the personal data relating to you is deleted, blocked or corrected. If statutory provisions do not permit deletion, your data will be blocked, so that they are only accessible for the purpose of complying with mandatory legal requirements.
In order to exercise your previous rights to revoke, inform, delete, block or correct your data, please write to us at this address: Tchibo GmbH, Überseering 18, 22297 Hamburg, Germany or by email at firstname.lastname@example.org. A claim relating to your rights above is free of charge for you.
What data is collected and used on www.qbo.coffee?
1. Collection and use of non-personal data
When you visit our website or a file, unless you have deactivated web tracking, your visit will be collected and anonymized, including your shortened / anonymous IP address, the operating system used, browser type and the browser settings, as well as the manufacturer and type of smartphone, tablet or other device, the date and time of the visit, and the website from which you are visiting us. This information is analyzed anonymously by us and is used solely to provide you with individual marketing content and to improve the attractiveness, content and functionalities of our website. For more information, you can consult the section "What is the web analysis and survey procedure?".
2. Collection and use of personal data
Personal data (e.g. name, email address) will only be collected and used if you enter this data yourself in the contact input fields on our website (e.g. when you enter a service request via our contact form) or contact us by email.
As long as you are registered for the Qbo newsletter on the website, Tchibo GmbH will provide you with exciting coffee insights, the latest Qbo company news and advertising announcements, as well as any vouchers via the email address provided. You can revoke your consent to receive the newsletter at any time with effect for the future by clicking the unsubscribe link in the respective message. Your data will not be used for any marketing or advertising purposes regarding the Tchibo assortment.
If you sign up to participate in the contest on the website using your email address, Tchibo GmbH will inform you of the prize in the event of winning via this email address. The data are only used for the purpose of the competition. The data will not be used for other purposes.
In which cases do third parties have access to your data?
Your data will only be passed on to affiliated companies and service partners if they are acting on our behalf and used to support Tchibo GmbH in the provision of its services. This data are only transferred e.g. to our licensing partner Eduscho (Austria) GmbH in the context of answering your questions via the Qbo service hotline, answering questions on the contact form and sending the Qbo newsletter.
The above service providers merely gain access to such personal information as is required to perform the respective activity, e.g. advice via the service hotline regarding your machine or your Obo Profile. It is prohibited for these service providers to use your personal information in addition to others, especially for their own promotional purposes.
As far as external service providers encounter your personal data, we have applied legal, technical and organizational measures as well as regular checks to ensure that these also comply with the applicable data protection regulations. In Switzerland, personal data are processed within the scope of this service.
Your data is not transferred to other companies for commercial purposes.
What about web analytics and other survey procedures?
Cookies are not required to visit our site.
We differentiate between session cookies and persistent cookies.
Session cookies are cookies that are set during a browser session. After the browser session, these cookies are deleted. We use these cookies to enable you to navigate our website more efficiently, e.g. at the menu filter in the service area.
Persistent cookies are cookies that are set during a browser session, but remain on your computer or device after your browsing session. Persistent cookies are used on www.qbo.coffee for web analysis (Piwik).
The cookies used contain the following personal data:
Content: a unique anonymous session ID
Content: "yes", is created during web-tracking and prevents the transmission of anonymous tracking data.
2) Visitor analysis
This website uses Piwik, a web analytics open source software.
The cookies used by Piwik contain the following data:
Content: Session ID
The following data is sent to the traffic analysis:
• Anonymized IP address (abbreviated)
• Device type, model and operating system
• Browser type and version
• Time of use and duration
• Country from which website was accessed
• Actions performed
If you disagree with the storage and evaluation of your data from your website visits, then you can always object to the storage and use at the click of a mouse. In this case, an opt-out cookie is stored in your browser, which means that Piwik does not collect any session data.
You unsubscribed from webtracking.
Danger: If you delete your cookies, this also means that the opt-out cookie is also deleted and, if necessary, you must activate this again.
The web page processes the following system information, irrespective of traffic analysis:
• Anonymized IP address (anonymized)
• Opt-In / Opt-Out Status (local)
Social widgets (such as Facebook, YouTube) are integrated on our website. These are internet bookmarks that make it possible to publish links and news items as users of such a service. These are only included on our website as links to the corresponding services. After clicking on the integrated graphics you will be redirected to the respective provider's page.
This user content is provided by users and not by Qbo.
How doesTchibo GmbH work for data security?
We have taken extensive technical and operational safety precautions, in order to protect your personal data that is stored by us against unauthorized access and misuse. Our safety procedures are regularly reviewed and adapted in line with technological progress. Our employees are regularly trained and are committed to data secrecy.
On the website you will find external links to other websites, which may be of interest to you. When providing links to other websites, no personal information is passed on to the third party providers of the website. Tchibo GmbH is not responsible for data protection practices applied by other websites or their content. Therefore, the privacy statements on the Tchibo GmbH website may differ from the data protection regulations of the other websites. We recommend that you also make yourself aware of these other data protection statements.
Third parties and third party provisions
We invite you to download our Qbo App for download from the Google Play Store and the App Store. Android, Google Play, and the Google Play logo are trademarks of Google, Inc. Apple and the Apple logo are registered trademarks of Apple Inc., registered in the US and other countries. App Store is a service mark of Apple Inc.